Supporting staff.
Strengthening care.
Practical tools. Shared language. More purposeful responses. Explore two ways to bring S.T.R.O.N.G.™, S.T.O.P.™, and L.E.A.D.™ into your team’s everyday work.
Supporting Staff,
Strengthening Care
A practical introduction for staff who need useful tools without a large time commitment. Discover how three NTITC tools work together to support everyday care.
What your team will explore
- S.T.R.O.N.G.™: What safety, predictability, trust, supportive relationships, and meaningful choice can look like in everyday care.
- S.T.O.P.™: A brief self-regulation practice to help staff notice their own stress and choose a purposeful response before reacting.
- L.E.A.D.™: An introduction to responding to escalating interactions with respectful communication, clear boundaries, and an appropriate next step.
What’s included
Brief guided practice and discussion using fictional scenarios based on situations relevant to the populations served by your organization.
Materials to take with you
A digital quick-reference field guide featuring S.T.R.O.N.G.™, S.T.O.P.™, and L.E.A.D.™, plus a short practice handout.
This introductory professional-development session is a starting point for teams considering the complete Essentials workshop.
Request More InfoS.T.R.O.N.G.™
Foundations Essentials
A more interactive option for staff to understand the approach, practice responses, and develop shared language across the team.
What your team will practice
- S.T.R.O.N.G.™: Applying all six pillars—Safety; Trust and Transparency; Regulation; Opportunity for Voice and Choice; Nurturing Healthy Relationships; and Growth—to realistic care situations.
- S.T.O.P.™: Recognizing personal stress cues, pausing, separating observations from assumptions, and selecting the next safe response.
- L.E.A.D.™: Lowering intensity, establishing safety and boundaries, acknowledging concerns, and directing an interaction toward a workable next step.
Connect these tools to consistent staff communication, supportive handoffs, and clear boundaries.
What’s included
Small-group breakout sessions for practicing fictional scenarios based on situations relevant to the populations served by your organization, along with discussion, feedback, and time for questions.
Staff who attend the workshop receive a Workshop Certificate of Completion.
Materials to take with you
- Digital participant workbook
- Framework reference materials
- Quick-reference field guide featuring S.T.R.O.N.G.™, S.T.O.P.™, and L.E.A.D.™
- Scenario practice pages
- Take-back-to-work action commitment
- Workshop Certificate of Completion
The Workshop Certificate of Completion is separate from the full Foundations Certificate Program.
Request More InfoPlan a workshop around your team.
Each standard workshop includes one live virtual session for up to 25 participants and digital materials. In-person delivery, printing, travel, or repeated sessions for different shifts can be discussed and outlined separately before booking.
Tell us your cohort size, preferred timeline, and the population you serve. Share your staffing needs and priorities so we can recommend a practical arrangement.
Looking for a broader engagement? Explore Training & Consulting →